Product FAQ
Q: What's the main features of Wondershare product line?
1. High quality of converted audio and video at a high conversion speed.
2. Friendly user interface brings users extraordinary experience.
3. Low price, high quality service.
Q: What is trial version?
In order to let our customers know our programs better, each program of us has a trial version differing from the full version. It is free and foremost, it is the same as the full version in functionality, except a watermark on the converted video and a 3-minute length limitation on converting audio files. For some audio converter programs, there is a limitation on audio file's length.To take full advantage of the trial version, you can know its function easier than merely reading the literal description.
Q: What is full version?
Differing from a trial version, only registered users are able to get the full version after purchase. So this version is also called a paid version. This version has removed the watermark. Furthermore, with the full version, you are entitled to a free copy of any minor updates to this Product. For example, if you have purchased version 1.0 of the Product, you will get all the further 1.x versions for free. In addition, once a major revision of the software you have previously purchased is released, you'll probably need to pay an upgrade fee if you want to take advantage of this major update, for it may be combined with a significant amount of improvements and new features.
Q: What is try-before-buy version?
Try-before-buy version is an important part of our business mode. It is also called trial version as well as evaluation version/copy. This kind of version can help customers have a clear idea of the program before they place an order to buy it, because the trial version has almost the same functions as the full version. So we encourage customers to take full advantage of the trial version first and also, any feedback and suggestion regarding our program are welcome and highly appreciated.
Purchase FAQ:
Q: Is it safe to purchase product via your website?
A: Yes, it is very secure to do business with us. The Payment platforms we utilize are SWREG and RegNow, which are branch companies belong to Digital River. Via these two secure payment platforms with SSL encryption, the order of your private information, such as credit card number, addresses and so on will be saved as well as confidential information and will never be disclosed without your specific permission.
Q:What payment method do you accept?
A: We accept Visa, MasterCard/Euro Card, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. We also accept PayPal - USD Only, Bank/Wire Transfer, Check/Money Order, Fax - Credit Card, Invoice, and Purchase Order. If you choose to pay by Check, PayPal, Money Order, Wire Transfer, Check/Money Order, Fax - Credit Card, Invoice or Purchase Order select the appropriate payment method on the payment page, and directions will be provided to you after you have fully submitted your order.
Q:Can I order without a credit card?
A: In addition to Credit Cards, we accept Checks, PayPal, Money Orders and Wire Transfers. If you choose to pay by Check, Money Order or Wire Transfer, select the appropriate payment method on the payment page, and directions will be provided to you after you have fully submitted your order.
